Last updated: May 4, 2026
1. Introduction
Ray2Volt Solar Private Limited ("we," "our," or "us") is committed to protecting the privacy of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ray2voltsolar.com or engage with our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and postal address when you fill out a contact form, request a quote, or reach out via WhatsApp.
- Property Information: Details about your property such as roof area, electricity consumption, and location — provided voluntarily during site surveys or consultations.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, device type, and IP address.
- Cookies & Tracking: We use Google Analytics and Google Ads (gtag.js) to understand website traffic and measure ad conversion performance.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide solar consultation services
- To prepare customized solar installation quotes
- To process PM Surya Ghar subsidy applications on your behalf
- To communicate with you about our services, offers, and updates
- To improve our website, content, and user experience
- To measure the effectiveness of our advertising campaigns via Google Ads conversion tracking
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:
- Service Providers: With trusted partners who assist us in operating our website, processing forms (e.g., Web3Forms), or conducting our business, provided they agree to keep your information confidential.
- Government Authorities: When required for subsidy applications (PM Surya Ghar) or DISCOM approvals, with your consent.
- Legal Requirements: When required by law, regulation, or legal proceedings.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies:
- Google Analytics: To analyze website traffic and usage patterns.
- Google Ads (AW-18014889887): To track conversions from our advertising campaigns and optimize ad performance.
- Essential Cookies: Required for basic website functionality.
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., WhatsApp, government portals). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details below.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Company: Ray2Volt Solar Private Limited
- Address: 1-278, J.K.Nagar, Revenue Ward No-1, Pichatur road, Srikalahasti, Tirupati Dist, 517644, Andhra Pradesh
- Phone: +91 9666068140
- Email: sales@ray2voltsolar.com